Larensa offers high value telecommunication and IT services to SME businesses, Contact Centers and governmental institutions. We design, implement, service and host ICT environment for our customers..
A Broad Services Offering
Organizations want to service their customers in a timely, consistent and efficient manner, and ICT has to facilitate this process. At Larensa, we understand this. Our business consultants and IT specialists can draw from many years of experience in office automation and contact centers. In addition, we support our customers in thesecondment of ICT specialists.
Stable Cooperation
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In a rapidly changing world, you want to rely on an anticipating ICT partner. Our vision and power to innovate regularly serves as catalyst for change. Often, our relationship starts with a managed services contract, maintaining the existing ICT environment on your premises. With new insights, we can upgrade or even host your new environment.
Larensa AppStore: Flexible marketing- and campagnetools
You want to set-up your customer services in a flexible yet customized fashion? Larensa AppStore offers you maximum flexibility. Using the functionalities from our AppStore, you can now quickly and efficiently organize campaigns and customer services without great upfront investments and long-term liabilities. You have an abundance of apps at your fingertips including free phone and premium rate numbers, SMS services, Social Media, Questionnaires, IVR and many other contact center functionalities. Wherever you are in your ICT strategy, Larensa can optimally service you.
Cost control
Due to a lack of focus and know how, organizations frequently miss out on purchasing ICT related services like telephony and utilities products at competitive rates. Using our benchmarking services, we help you in controlling these costs and simplifying the procurement process.
Market Leaders
Larensa places high standards on the ICT products we use on customer site, in our SaaS solution and AppStore offering. We solely use high quality products, which allow for comfortable integration and a high degree of flexibility. Our partners are market leaders in their respective domain. It is the sum of these partners, which makes our services portfolio unique.
Transparency and Relieve
Larensa’s service desk is the pivotal point for all service related questions, processes and procedures. If required, our service desk can also support your service contracts with third party suppliers. That way, you have one service partner who oversees your entire ICT landscape.
Call us on +31-88-527 36 72 or send you mail to info@larensa.com.